Tel. +385 1 3880 562 office@isi.support

Services

 

1. Inspections

 

We offer full scope of inspections on the basis of client's quality documents (as Inspection and Testing Plan  - ITP) and related standards.

This scope can be limited to final inspection only (pre-shipment inspection, End Of Manufacturing Report - EOMR review) or enlarged until full attendance to manufacturing process including all the necessary testings, as functional, destructive, non destructive tests (NDT) e.t.c.

 

2. Expediting

 

Supervision of the production by the aspect of quantity, in relation with agreed delivery terms.

This activity involves active contact with supplier, common analysis of detected critical points (raw materials incoming dificulties, manufacturing process "bottleneck" e.t.c.), assistance to the both sides (client and supplier) to understand real problem and to find the best solution.

 

3. Monitoring

 

Combination of expediting and some aspects of inspection activities, giving to the client more in-depth involvement of designated inspector.

 

4. Damage assessment

 

This service is ordered mainly by insurance companies willing to know independent and real circumstances of an accident. In this case the inspector do not only check and evaluate damage of goods, but in contact with all involved sides prepare available documents (packing lists, travel orders, police and medical records e.t.c.) allowing the client right direction of responsibility.

 

5. Pre-shipment inspection and tally of bulk and mass production cargoes

 

This service is ordered mainly for far ports or big warehouses before cargo loading.

The target of this activity is to inform the client about real stage (quantity and visual quality) of the cargo.

 

6. Sampling

 

In case of bulk cargoes or mass production, using client's requirement and valid sampling standards, the inspector is taking samples of goods, if necessary organize its analysis or attend at the required testing, allowing the client real evaluation of average quality and properties of these.

 

7. Reporting

 

ISI Support dedicates the buggest care to timely and clear reporting.

Correct inspection report, deluvered in the shortest time to the client is the most important document, allowing the client to reach the decision about the next steps.

Using long time experience, ISI Support's inspectors are always ready to issue few kinds of reports:

 

- daily or "flash" report - description of daily activities in case of long time inspection duration,

 

- Non Conformity Report (NCR) - description of found deviation needing the client's additional decision,

 

- Final Report - the largest and detailed description of the required inspection allowing the client full understanding of inspection results and stage of manufactured items.

  Various records, as fctory certificates, NDT records, laboratory analyse records, release note, e.t.c. are usual and obligatory attachments to the inspector's reports. 

Odakova str.5

10000 Zagreb,

Croatia

Tel.              +385 1 3882 506  
Fax.             +385 1 3880 562
Mob.            +385 91 11 12 416

 

isi@isi.support
office@isi.support